• Tier2 Navigation
  • Tier2 Navigation
  • Tier2 Navigation
  • Tier2 Navigation

Who are Tier2?


Tier2 originated from complex major projects, within the Energy sector.  

We provide the specialist leadership teams, integrated management processes and systems to execute complex projects and services for client organisations, seeking a lowest cost- high capability and assurance service solution.

Our Integrated PEOPLE-PROCESS-SYSTEMS operating model delivers a turnkey performance managed service solution, where clients  seek a PMT service, either an owners team representation (OTR), or a scope of work (SOW) outsourced PMC managed service solution.

The experience our teams have  earned in over 30 years of majors projects and managed services have been defined within the Tier2 capital value processes and cloud based digital systems, allowing us to share our expertise and deliver technical projects and services to the wider regulated sectors.

We  work in close collaboration with our regulated sector specific Manpower partners, to select our industry specialists with client experience, who have gained success on many of  the  industry flag ship projects. Our People and stakeholders are all underpinned by Tier2 defined processes and our cloud based digital (IIM) integrated information management operating systems.

Together we deliver the complete integrated resource and performance managed  service solution, combining global manpower capability with specialist managed service capability.

The Tier2 organisation is built around our Integrated Project Management Teams (IPMT), with our  core structure and digital information systems defined to manage key complex project functions and  managed services.

  • Project Management
  • Information Management- documentation- certification – compliance Management
  • HSSE Management
  • Project Controls
  • Engineering Management (Design-Assurance -Compliance)
  • Quality Management
  • Procurement -contract and logistics Management
  • Construction Management
  • Commissioning Management
  • Handover – Full information, documentation, systems integration to Operations
  • Operations -Planned and Reactive Maintenance Management
  • Manufacturing Management (Design -Assurance -inspection-Compliance)
  • Supply chain management of Technical services
  • Facilities (Hard) Maintenance Management

Our performance managed Project and Managed services integrated team approach, provides the assurance that we will form “ONE TEAM” with our client and deliver, as a true client partner, all aspects of the project – leading the  supply-chain from concept through to FEED, detail design, construction to operations start-up and handover.

Tier2 and our global resource partners offer an alternative, flexible integrated resource and performance managed services solution, to meet todays economics as a robust and capable alternative solution to the larger, high overhead project and managed service organisations.

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What makes Tier2 Different?


We are structured to deliver performance in low margin environments !

Our explicit goal is to differentiate ourselves, by delivering Resources and Performance Managed service solution’s that meet todays needs for simplicity, lowest cost, quality and compliance.

We offer clients the ability to enter into a performance contract for scope of work (SOW) project and managed services, utilising the low cost resource model, incorporating an embedded performance managed service option.

Tier2 are unique in that we provide the industry sector project and managed service expertise, combined with the backing from our international workforce providers, which means  we can fully support global resourcing and management requirements.

Our performance managed PMT and operator experience practices substantially reduce the client’s in-house PMT costs, reduce traditional client contract resource supervision, realign traditional EPC and client work scopes and provide the client with a dedicated non-conflicted partner to manage the project supply-chain.

Our integrated, tailored services, enable our clients to maintain an optimised PMT resource for their business, whilst confidently meeting the demands of critical peak workloads and minimising costs during reduced project activities.

Tier2’s structure and business model creates:

  • LEAN – strive for lowest overhead costs
  • ADAPTABLE – flexible response to a client’s varying workload, backed by our global resource agency alliances.
  • EXPERIENCED – clients can trust Tier2 to represent their interests.
  • COST FOCUSED – minimise waste, reduce cost and improve supply-chain efficiency.
  • INTEGRATED – demonstrate shared goals and values as an integrated part of the client’s organisation.
  • STRATEGIC – form alliances with companies in the supply chain that share the ‘cost-effective / high-quality’ ethos

Continuous Improvement is central to Tier2’s focus on differentiating ourselves 

Services


Industry economics have demanded lowest costs and greater supply chain accountability, shaping the need for innovation to deliver a truly integrated resource and performance managed service model.

Our vision is to provide clients with a business solution that enables them to procure the lowest cost, retain the highest service capability and quality, within our Owners Team Representative (OTR) and scope of work (SOW) services models.

Tier2 is a functional organisation, structured as an integrated project management Team (IPMT), representing a performance deliver focus.

We select client specific experienced OTR, or SOW teams from our IPMT talent pool to manage the technical services supply chain and full project life cycle, from Concept-FEED-Detail design through to construction management and handover to operations.

The key innovation of Tier2 is our ability to deliver an integrated global resource solution, backed by our manpower partners, with our embedded experienced People- Processes and digital integrated information management (IIM) systems, meeting the challenges of today’s economic needs.

 To frame an example. The client can be drinking tea in London at the breakfast table and have real time access to the whole supply chain in Africa through the Tier2 integrated Information Management (IIM) system. 2020 vision…!

We build for Clients their own specific OTR team or deliver an SOW outsource performance managed service from our  IPMT management functions.

  • Project Management
  • HSSE Management
  • Quality Management
  • Procurement – contract and Logistics Management
  • Project Controls
  • Information- documentation- certification -Management
  • Engineering Management (Design-Assurance -Compliance)
  • Manufacturing Management (Design -Assurance -inspection-Compliance)
  • Construction Management
  • Commissioning Management
  • Operations Planning and Management
  • Supply chain management of Technical services
  • Facilities (Hard) Maintenance Management

OTR -Owners Team Representatives service

 (Assurance-Compliance-Oversight)

Traditionally owner organisations develop in-house project management teams and supply chain support service centres to manage the delivery of capital investments and operational supply chain services.

Manpower organisations have played a significant part in providing the workforce solutions for decades, supporting the owner’s organisation with staff and contract positions.

The economic challenges of 2020 have required  simplification of organisation operations and structures to reduce in-house and outsourced managed service costs.

The industry is seeking a service solution that delivers the managed resources, leadership, and accountability to support the owner’s organisation outsource key functions, as part of a sustainable cost reduction campaign.

Tier2 OTR together with our sector specific Manpower partners provides a fully scalable resource and performance management service, tailored to the owner’s organisation.

Tier2 systems and processes enable the outsourcing of key management functions, providing the client leadership team with an inhouse plug and play solution, requiring only light touch monthly account overview of performance.

We have reduced the need for the owner’s organisation to carry the overburden of large assurance teams. Making this ideal for the more investment type organisations.

This simply means the client can retain the flexibility of a lower cost manpower service through an OTR service contract, backed by Tier2 performance management.

Delivering reduced corporate head count, corporate support services, supply chain simplification and retaining the flexible manpower solution with performance management.

SOW- Scope of Work service

(Capital Projects and Managed Services)

2020 economics have focused owner organisations to assess the business operational needs and to look closely at what core management functions they need to retain in house. This has and will continue to be a key decision process of what critical functions are economically best to outsource, that can achieve lowest cost, safety, compliance, and performance.

SOW is a significant service solution, which has traditional been managed in-house, or provided by large established engineering and (PMC ) consultant service organisations.

Significantly the larger engineering service and consultancy organisations have for the past 20 years grown in scale and complexity and in some cases are more overburdened with operational costs than the clients they serve.

2020 has shown that we need leaner, fit for purpose, tailored service solutions that enable clients to confidently outsource core services at lower costs, delivering genuine measurable bottom-line advantage.

Tier2 SOW Projects and Managed service models builds upon our PEOPLE-PROCESS-SYSTEMS industry model and together with our industry Manpower partners  we can deliver the flexibility and scale of operations in line with our clients business needs.

 

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Sectors


Tier2 has an objective to deliver performance in low margin environments. We offer clients services that are focused and framed to drive out inefficiencies, through  implementation of our Peoples experience, our capital value processes and latest cloud based digital management systems.

All our IPMT functional members have  held leadership positions within their disciplines, with operators and main contractors, on major projects. Our team members come with a distinct, strategic delivery aptitude, critical to the successful delivery of capital programmes.

Tier2 has the collective experience to deliver with our clients, Onshore and offshore facilities and infrastructure projects into operations within, the energy sectors of:

  • Oil & Gas
  • Renewables
  • Power & Nuclear
  • Facilities & Infrastructure
  • Petrochemical & Chemical
  • Information-Communication & Security
  • Mining & Minerals

Tier2 forms Integrated  service alliances  with sector specialist Workforce and Engineering organisations. 

The strategic partnerships between Tier2 our sector specific workforce and engineering providers, enables significant benefits to be realised, whereby the client retains the flexibility, certainty of securing resources,  when required and the integrated benefit of a dedicated engineering assurance option combined within a resource- IPMT and engineering solution.

This industry model enables the client to secure the lowest cost, integrated workforce , Project and engineering managed services solution, compared to options of in-house development of managed services, or the higher and more complex supply chain model of an independent managed service provider.

 

Workforce Management

Strategic Partners